FAQ
Questions we're asked most
Journeys & registration
- What is the difference between a Journey and a Journey Offering?
- A Journey is the experience itself — Leading Authentically, for example. A Journey Offering is one occurrence of it, with its own date, location, capacity and pricing. The same Journey can return in a new season and a new city.
- Do I need an account to register?
- Yes. Registration creates your My BWELL account, which holds your Journeys, payments, forms and resources in one place across every Journey you take with us.
- What if a Journey is full?
- You can join the waitlist. If a place opens, we contact waitlisted women in order — and your details carry over, so you never re-enter anything.
Payments
- How are payments handled?
- Payments are processed securely through Stripe. BWELL keeps the record of what you owe and what you have paid, and your payment history is always visible in My BWELL.
- Can I pay in installments?
- For Destination Journeys, yes. After your deposit you can pay a suggested amount, a custom amount, or your full remaining balance whenever you choose, as long as the balance is settled by the final payment date.
- Is my price locked in?
- Yes — once your deposit successfully completes. The rate in effect at that moment is the rate you keep, even if the public price increases later. Starting or saving a registration does not lock a rate.
Destination Journeys & travel
- Is BWELL Journey at Sea priced per person?
- No — per cabin. A cabin holds a maximum of two guests, and the price is the same whether you sail alone or with a companion. Cabin rates are $3,000 through December 31, 2026, $3,200 from January 1 through March 31, 2027, and $3,400 beginning April 1, 2027.
- Can I bring a companion?
- Yes. You can add a travel companion to your reservation, and she can create her own My BWELL account and connect to the shared reservation. The cabin charge is never duplicated.
- Does BWELL store my passport?
- No. Where a travel supplier needs sensitive identity documents, they collect those directly. BWELL records only that a requirement is complete.
Still have a question? Contact the BWELL team.